Pairing a Device
Point of Sales devices do not log in with an email address. Instead, each device is paired with your market once, using a code from a market admin.
How to pair
- Install the Point of Sales app and open it.
- Ask a market admin to click on "Add POS device" in the admin dashboard. They will get a 6 letter code.
- Enter the code in the app and tap on "Pair".
That's it! You stay paired, so you won't need to do this again the next time you open the app.
If the admin is using the Android admin app on a phone with NFC, you might be able to skip typing. When the popup on the admin's phone says so, tap the two devices together and the code will be entered for you.
If pairing does not work
| Problem | What to do |
|---|---|
| "Pairing code is invalid or has expired" | Codes can only be used once and expire after 15 minutes. Ask the admin to generate a new one. |
| Nothing happens when you tap on "Pair" | Check that you entered all 6 letters. |
| Tapping the devices together does nothing | Not all phones support this, just type in the code. |
Unpairing a device
There is no way to log out on the device itself. A market admin can remove the device in the admin dashboard, after which it immediately goes back to the pairing screen.
A paired device belongs to one market. To use it at a different market, ask an admin of the old market to remove it first, and then pair it again. Admins can no longer remove devices once a market has finished, so in that case contact a Tulpie admin through your market's support channels.